Company News · May 7, 2026
Hygia Achieves ISO/IEC 27001 Certification
Reinforcing the Security Foundation for Its AI-Powered Healthcare Relationship Platform
MIAMI, FL. (May 7, 2026) – Hygia, an AI-powered relationship platform enabling healthcare organizations to establish and scale continuous, personalized engagement with the populations they serve, today announced its successful completion of ISO/IEC 27001 certification as of May 5, 2026.
“At Hygia, we're building technology that healthcare organizations and patients trust with some of the most sensitive moments of their lives. Earning ISO 27001 certification is more than a compliance milestone. It reflects how we think about our responsibility to every patient, provider, and health plan we serve. Building lasting healthcare relationships means earning the right to be trusted continuously over time, and that starts with protecting information to the highest standards available.”
Hygia operates at the intersection of artificial intelligence and healthcare relationship infrastructure, making this certification especially meaningful. The platform is architected from the ground up with safeguards designed to protect personal health information (PHI): edge-device controls, encryption in transit and at rest, and FHIR-based bi-directional EHR integration support the secure exchange of clinical data across systems. Every AI interaction is evaluated by a three-judge framework assessing 190+ parameters, with conversations governed by health plan-defined SOPs and auditable pathways for bringing relevant information to human care managers. This security-first architecture is purpose-built to support the continuous, longitudinal patient relationships that define Hygia's platform and was designed from inception with the compliance and governance requirements of sophisticated healthcare organizations in mind.
“ISO 27001 validates what's been core to our engineering philosophy since we started building Hygia: security has to be strategically designed, not bolted on. From data handling to AI evaluation to care-team awareness, every architectural decision was made with this standard in mind from the start.”
This certification demonstrates Hygia's continued commitment to information security at every level, ensuring patients, health plans, and care partners that the security of their data has been addressed, implemented, and properly controlled across all areas of the organization.
ISO/IEC 27001 is an internationally recognized information security management system (ISMS) standard established by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). As a risk-driven framework, it focuses on the confidentiality, integrity, and availability of data, defining responsibilities, building a culture of security diligence, and reducing incidents through controls tailored to an organization's unique risks and assets.
The ISO/IEC 27001 certification was conducted by leading compliance assessor A-LIGN, a technology-enabled security and compliance partner trusted by more than 4,000 global organizations to help mitigate cybersecurity risks. A-LIGN is an ISO/IEC 27001 certification body accredited by the ANSI National Accreditation Board (ANAB) and United Kingdom Accreditation Service (UKAS) to perform ISMS certifications.
The certification covers the following scope: The Information Security Management System (ISMS), in accordance with ISO/IEC 27001:2022, supporting the confidentiality, integrity and availability of customer data, and Hygia's internal data related to its applications supporting medical services. The certified scope encompasses ISMS Management, IT Operations, Security and Compliance, Human Resources, and Software Development, all conducted through fully remote operations.
“Congratulations to Hygia for earning ISO/IEC 27001 certification, a widely recognized signal of trust and security. It's great to work with organizations like Hygia, who understand the value of expertise in driving an efficient audit and the importance of a high-quality final report.”
About Hygia
Hygia is building the relationship infrastructure layer for healthcare. The Company develops an AI-powered relationship platform that enables healthcare organizations to establish, maintain, and scale continuous, personalized engagement with the populations they serve. At the center of the platform is Gia, an AI-powered digital health companion who functions as a trusted extension of the healthcare team, maintaining personalized, ongoing interactions with patients to reinforce care plans, drive medication adherence, surface early warning signals, and close care gaps. Hygia combines conversational AI, engagement intelligence, healthcare-specific workflows, and interoperability infrastructure to transform episodic healthcare interactions into persistent healthcare relationships. To learn more, visit https://hygiatech.ai/.
About A-LIGN
A-LIGN is the leading provider of high-quality, efficient cybersecurity compliance programs. Combining experienced auditors and audit management technology, A-LIGN provides the widest breadth and depth of services including SOC 2, ISO 27001, HITRUST, FedRAMP, and PCI. A-LIGN is the number one issuer of SOC 2 and a leading HITRUST and FedRAMP assessor. To learn more, visit https://www.a-lign.com/.
Related tags
- AI Governance & Safety
- Company News